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Frequently Asked Questions

Custom order – how does it work

1. Please write me a note during checkout describing changes you would like to make (for example – to change red into blue)
or
You can send me pictures of your nursery or pram/stroller and I’ll match colors for you.

2. I’ll send you picture of the color combination or fabrics if needed (usually it concerns custom made blankets and stroller/pram chains)

3. As soon as I’ll finish your item, I’ll send you pictures before shipment so you’d be sure it looks exactly as you wish.

4. You’ll receive your custom made toy or nursery decor and have a lot of fun with it!

Please notice: customizing item takes time – I will write you estimated time I will need to complete your order.

 

Wholesale availability

If you’d like to order more than 4 items you can contact me to discuss a discount for a bigger order.
It might be a free shipping or one item extra – well, surely it would be something that is nice for you.

 

Gift wrapping and packaging

Any item from my Yayo shop can be wrapped as a gift – even if you do not want it to be, it will be wrapped lovely and with care:)
Please write me a note during checkout if you need a gift card added to your order or you want gift wrapping.
There is no extra fee for gift wrapping and gift cards.

 

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Or just email me

jadwiga@yayohandmade.com